Support and questions
Questions, comments, support. We're here to help
If you have any concerns or questions about your membership or anything else, drop us an e-mail on info@algotrader.app. Before that, please see the below FAQ for the most common questions and answers.
By signing up for a membership, we will update you on how to follow the strategy. When you're a member, following the strategy is simple: We will e-mail you whenever you need to either go cash or invest in Bitcoin. Then you trade on your own on our favorite exchange. Read more about the strategy.
The premium membership provides you with a lot more: Every day you get an email update on the index, telling you either to be in cash or Bitcoin. Every month you get the strategy summary for the past month. And by logging in on Algotrader.app you can access realtime and historical data on the Algotrader Strategy©. When you're logged in you can also adjust your e-mail settings, view past strategy performance and much more. Premium members also get unlimited support for questions on the strategy or membership.
How does Algotrader.app work?
The AlgoTrader Strategy combines momentum analysis in price development and volatility to identify periods of uncertainty and high risk of market corrections. In these periods, the strategy outputs a recommendation to be cash. In other periods the strategy recommends to be invested in Bitcoin.By signing up for a membership, we will update you on how to follow the strategy. When you're a member, following the strategy is simple: We will e-mail you whenever you need to either go cash or invest in Bitcoin. Then you trade on your own on our favorite exchange. Read more about the strategy.
Which types of memberships do you offer?
You can sign up for either a free memberhip or a premium membership. The free membership provides you a monthly e-mail newsletter that summarises the Algotrader Strategy© index for each day in the month.The premium membership provides you with a lot more: Every day you get an email update on the index, telling you either to be in cash or Bitcoin. Every month you get the strategy summary for the past month. And by logging in on Algotrader.app you can access realtime and historical data on the Algotrader Strategy©. When you're logged in you can also adjust your e-mail settings, view past strategy performance and much more. Premium members also get unlimited support for questions on the strategy or membership.